Refund & Return Policy

At nisekart.com, we are committed to delivering high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a 10-day return and refund policy from the date of delivery.

Eligibility for Return & Refund

  • Return Window: Requests must be made within 10 days of delivery.

  • Condition: The product must be unused, in original packaging, with tags and accessories intact.

  • Non-Refundable Items:

    • Opened personal care or hygiene products

    • Gift cards and vouchers

  • Damaged or Defective Items: If you receive a damaged or defective product, we will cover the return shipping cost and provide a refund or replacement.

Refund Process

  1. Contact Us: Email our support team at support@nisekart.com within 10 days of receiving your order.

  2. Return Instructions: After approval, products must be shipped back within 4 business days.

  3. Refund Timeline: Once we receive the returned product, the refund will be processed within 5 business days and credited to your original payment method within 7–10 business days.

Shipping & Exchange

  • Return Shipping:

    • Free, if the product is faulty or damaged.

    • Customer pays, if returning for other reasons.

  • Exchange/Replacement: Approved exchanges will be shipped within 7 business days.

Contact Us

📧 support@nisekart.com

We are here to make your shopping experience smooth and hassle-free.